2018 Igloo Wonderland
Working with Immersive Experiences, we will be bringing a bit of fun to Times Square, Sutton for the festive period. Launching at our Christmas Lights Switch on Event on Saturday 24th November 2018 and running right through to 15th December, 7 days a week from 10.00 am to 5.00 pm.
The site offers a fully immersive dome, with a capacity for 50 people where you will be able to gaze up and watch a variety of fun, educational and entertaining films, with some classics thrown in. There is also the opportunity to try out some virtual reality in our igloo dome, have a picture to take home in our snow globe, grab a refreshment at our igloo cafe and purchase a unique gift in our igloo gift shop. With buggy parking, Christmas themed lighting and projections this is a totally unique experience we think is suitable for everyone to enjoy.
PLEASE NOTE: if your chosen event time is sold out, Eventbrite will automatically issue a ticket for the next available time. Please print your ticket on purchase and check the times in advance. You must bring your ticket with you to present on arrival. Please read full terms and conditions below for further information.
Astronaut – Suitable for All Ages
Experience a rocket launch from inside the body of an astronaut. Explore the amazing worlds of inner and outer Space, from floating around the International Space Station to maneuvering through microscopic regions of the human body.
Discover the perils that lurk in Space as we subject ‘Chad’, our test astronaut, to everything that Space must throw at him.
Dinosaur’s at Dusk – Suitable for All Ages
Travel back in time through the Triassic, Jurassic and Cretaceous geological periods in search of the ancestors of modern-day birds, the feathered dinosaurs.
Join a father and his teenage daughter Lucy, who share a fascination for all things that fly, as they travel back in time navigating from continent to continent, exploring an Earth teeming with dinosaurs in search for clues on the origins of flight.
Alien Who stole Christmas – Suitable for All Ages
Join Santa Clause and a concerned alien Mr. Freep, as they explore the solar system’s planets and meet the Christmas Eve needs of their fictitious inhabitants.
When their kingdom becomes trapped in perpetual winter, fearless Anna (Kristen Bell) joins forces with mountaineer Kristoff (Jonathan Groff) and his reindeer sidekick to find Anna’s sister, Snow Queen Elsa (Idina Menzel), and break her icy spell. Although their epic journey leads them to encounters with mystical trolls, a comedic snowman (Josh Gad), harsh conditions, and magic at every turn, Anna and Kristoff bravely push onward in a race to save their kingdom from winter’s cold grip.
The Snowman (U)
After a makes a snowman on Christmas Eve, it comes to life to take him on an adventure to the North Pole to meet Santa Claus.
Music of the spheres – Adults Only
Soar above colourful nebulae, dance with a spiral galaxy and dive into a globular cluster. Enter a cosmic computer simulation and end your journey plunging through the Hubble Deep Field.
All our screenings will contain flashing images and may not be suitable for those with photosensitive epilepsy.
Terms and Conditions
Each Ticket is inclusive for:
- One Adult (over 18) and One Child (under 10)
- One Adult with a required care Provider/support provider
- One Single Adult or Child over the age of 10
e.g. 1 adult, 1 child (5) £2.50 + Additional Adult £2.50 total £5.00
Children entering the immersive dome must be accompanied by an adult if under 10 years of age.
- General Tickets £2.50
- Adult Feature £3.50
- Special Feature £3.00
- Full Length Feature £4.00
- Special Event £6.50
Children (under 16) must always be accompanied by and under the supervision of an adult in the Igloo Wonderland except in the Immersive Dome where they can be unaccompanied if they are over the age of 10.
Ticket entitles bearer to 1 hour in the Igloo Wonderland including screening in the immersive dome.
FROZEN presentation tickets entitle the bearer to 3 hours in the igloo wonderland including screening in the immersive dome.
FROZEN and Elsa ticket entitles the bearer to 3 hours in the Igloo Wonderland, Goody Bag, Meet and Greet with Elsa.
Opening and Closing Times
The Igloo Wonderland opens at 9.30 am from 24th November 2018 to Saturday 15th December 2018.
First available tickets start at 10am and run each hour until last ticket available at 17:00.
Igloo Wonderland closes promptly at 18:00. All visitors are expected to be off site by no later than 18:15.
Late Viewing shows are at 18:00 to 19:00 with the pre-agreement of Times Square Shopping Centre. The Igloo Wonderland will close promptly at 19:00 with all visitors expected to be off site at 19:15. After 19:00 exit from Times Square will be via Sutton High Street only.
Photography is not permitted inside the Igloo Wonderland. All photos taken inside the Snow Globe or with Elsa will be taken by a member of the event team with parental permission and are available to purchase at the Gift Shop.
Photographs may be taken throughout the event but permission to publish on all Immersive Experience social media and web sites or Enjoy Sutton social media and websites will be obtained from the child’s guardian.
Toilets are available on Floor 2 of Times Square Shopping Centre with access to a changing table. Code for toilet access can be obtained from the Igloo Wonderland Café/Gift Shop. Nearby toilets are available at Starbucks, Café Nero and/or St Nicholas Shopping Centre.
The Igloo Wonderland hosts a buggy area, but space is limited, buggy’s which are left outside the experience will be at the owner’s own risk
Personal belongings must be stored and are brought into the Wonderland at the owner’s own risk. Successful Sutton and Immersive Experiences will not accept liability for any personal items which are lost, stolen or damaged during attendance.
The Igloo Wonderland is full accessible facility, we can accommodate wheelchair access into the dome.
Refreshments can be purchased from licensed vendor on site. Vendor may change depending on availability prices will be visible and controlled by Vendor on site, this includes any offers. Allergy information will be visible and made available on request.
Photographs (Snow Globe and Special Event picture with Elsa) can be purchased on site and will come in a cardboard presentation frame.
Photo Pricing £3.00 for 1 print, £5.00 for 2 prints
Full Refund of tickets purchased will be given on closure of the Igloo Wonderland by either Immersive Experiences, Successful Sutton or Time Square Shopping Centre Management
Seven days’ notice of cancellation is required on any tickets purchased. Cancellation can be made via Eventbrite booking site or by contacting Enjoy Sutton at firstname.lastname@example.org. Proof of purchase is required upon request for refund, refunds will be issued within 7 working days of cancellation.
If in the unlikely event you wish to complain about your experience at the Igloo Wonderland, please speak to the event team who will actively seek to address any issues on site. If you find that the support of the event team has not satisfied your concern, please contact us in writing with full details of the complaint, your contact information and date of attendance via:
Post: Successful Sutton, 1 Times Square, Sutton, SM1 1LF
Complaints will not be taken by phone and will be responded to in writing within 14 working days of receipt.
Getting to the Immersive Dome:
By Bus: Bus Stop (J) Times Square is located on Throwley Road and is serviced by the following buses: 80,151,164,213,280,407,613,820, S1, S3, S4, N44
By Train: Sutton Station is a 10 min walk from Times Square Shopping Centre. Exit the station and turn right, proceed to walk down Sutton High Street, the entrance to Times Square is between H. Samuel Jewellers and Starbucks, Unit E is located on the Ground Floor of the centre next to the escalator.
By Car: Nearby Parking can be found at Times Square Car Park, St Nicholas Car Park, and Gibson Road Car Parks.